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Life in Ukrainian advertising: ‘The morning starts with texting the team to say I’m alive’

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Modern Marketing

The Catalan data plan: Spotify’s FC Barcelona sponsorship explained

Modern Marketing

The Drum Show episode two: supporting Ukrainian media in the information war

Work & Wellbeing

Is it time agencies started treating employees as customers?

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CX

4 brands nailing the blend of physical and digital retail experience

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esports

How women are driving the growth of esports in South East Asia

War in Ukraine

Advertising jobs for Ukrainian refugees: what the industry is doing

Metaverse

Heineken ‘pokes fun’ at metaverse bandwagon... by jumping on it with zero-taste beer

CX

8 pieces of post-Covid CX advice you can’t ignore

War in Ukraine

Life in Ukrainian advertising: ‘The morning starts with texting the team to say I’m al...

Opinion

Why we’ve turned our ad agency into the first not-for-profit creative agency

NFTs

Can brands ride out the NFT slump?

creative works

Slovakian creatives ‘hack’ Tinder to get Ukraine war news to Russians

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CRM

The 14 best CRM agencies in the UK, according to their clients

Refugees

Emoji hotline helps refugees in France overcome language barriers to aid

Ad of the Day

Ad of the Day: Mick Fleetwood brings psychedelia to Harry Styles’s beauty brand

reactive marketing

Free KFC goes down a Saharan storm with reactive marketing stunt

Data

The Catalan data plan: Spotify’s FC Barcelona sponsorship explained

Gaming

Behind Future’s mega drive to understand its gaming audiences

More Awards Case Studies

Awards Case Studies

Don't Cry Wolf

Award Winning Stories: Tangle Teezer’s mission to support the natural hair community

Promoted

In it to win it: The Drum & PromoVeritas launch ‘Most Effective Promotion’ award

creative works

‘We were coughing before it went viral’: Chip Shop Awards entry becomes billboard camp...

Award Winning Stories

Award Winning Stories: one agency helped transform a Toronto neighborhood's high street

The Drum Awards

The Drum Awards for Design chair Natasha Chetiyawardana on challenging design’s status q...

Copa90

Award Winning Stories: how Budweiser and Copa90 raised a cold one to Lionel Messi

Award Winning Stories

Feast your eyes on 13 Award Winning Stories from The Drum Awards

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Member Exclusives

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esports

How women are driving the growth of esports in South East Asia

TheDrum
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CRM

The 14 best CRM agencies in the UK, according to their clients

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CX

Why property ad platform REA Group is continually evolving its CX strategy

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CX

How Pepsi, Kroger and other top brands balance data privacy and personalization at scale

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Amazon: Pi Day by Amazon

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Open Mic Opinion & Insights

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Building Ramadan-rush ready brand strategies in 2022

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How brands can make an impact through a new way of storytelling

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What is Generation Alpha, and why is it the most influential generation in CX?

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Top 4 things brand marketers need to know about programmatic OOH ads in 2022

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The Drum Network is a global membership club for agency leaders, sharing their expertise with the wider industry. Learn more

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4 basic human needs: understanding CX’s history to simplify its future

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Designing distinctive customer experiences: 3 toolkits

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Attention pays: the economy of attention in advertising

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Purpose is the key to both customer experience and employee experience

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Opinion

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Why we’ve turned our ad agency into the first not-for-profit creative agency

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Do you deliver? Uber’s CX legacy and what this means for other brands

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